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FRAUD ALERT:

Recently there has been a rash of fraudulent calls being made during the evening hours with the purpose of stealing debit and credit card information from card holders of various institutions. The callers identified themselves as representatives of the "fraud or security department" and explained that the person's credit or debit card was being deactivated.

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If you receive one of these please:

  1. DO NOT give out any card or account information. Just hang-up or do not respond if they left a message.
  2. Notify your local law enforcement agency immediately and provide the phone number on the Caller ID or callback number if they left a message.
  3. Contact the credit union and provide us with the same information as you did law enforcement.

If you believe you've already fell victim to this scam, contact your credit union IMMEDIATELY to have your debit card blocked. For after hours please contact 1-800-523-4175 or 1-800-327-8622.

Please be advised that for your protection, First Trust Credit Union representatives do make similar calls and will always leave a call back number of 219-879-6161, 1-800-276-6161 or 1-800-327-8622 for Visa debit cards and 1-800-337-3392 or 1-800-820-8302 for MasterCard credit cards.

As always please feel free to contact the credit union if you have any questions, concerns, or are uncertain about a suspicious call.

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YOUR First Trust Funds are Safe and Sound
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Your First Trust Credit Union shares (deposits) are insured by the National Credit Union Share Insurance Fund (NCUSIF), an arm of National Credit Union Administration (NCUA) and backed by the full faith and credit of the United States Government. This insurance is similar to the deposit insurance protection offered by the Federal Deposit Insurance Corporation (FDIC).

In addition to NCUA’s coverage, your First Trust Credit Union shares (deposits) are also insured by Excess Share Insurance Corporation (ESI). Excess Share Insurance (ESI) provides up to $250,000 of additional protection on member share (deposit) accounts. So you can take comfort in knowing your funds are safe and secure.

If you have any questions concerning First Trust Credit Union’s NCUA or ESI insurance coverage, please contact a credit union representative.

Your savings insured to $250,000 by the National Credit Union AdministrationExcess Share Insurance